Working at First West

Your experience on our team

Elevate your career doing things that matter

Exceed the limits of what you thought was possible and bring out your full potential. Inspire yourself with purpose and create new possibilities—for your future, for the lives of others and for the communities you’re part of.

Lift your community

Through our social vision, Lead Well, you can contribute your knowledge and skills to positively impact our communities. In fact, we’ll provide you up to three paid days off each year for your volunteer endeavors.

Make local decisions

You can make a powerful impact on the financial lives of our members. It’s why we believe in local decision making. We seek your opinion and empower you to deliver an unrivaled member experience.

Your team member rewards

A rewards philosophy that stands out

Our competitive programs will motivate, excite and keep you thriving. Team member rewards are more than a pay cheque—they're a blend of compensation, benefits and non-monetary rewards that recognize your achievements and inspire you to be the best version of yourself.

Banking advantages

Be recognized for your value to our organization through preferred lending rates, a low- or no-fee personal Canadian or US dollar Mastercard, a personalized financial plan from an expert advisor and more.

Positive work environments

Reach your full potential in a work setting that supports your health and safety, celebrates individuality, ignites innovation and inspires exceptional performance.

Award-winning training programs

Be empowered to develop new skills through our certification and in-house training programs, or receive funding to elevate your abilities through external learning experiences.

Competitive compensation

Be compensated for your efforts with a market competitive salary, performance-based incentive plans, annual merit awards and other recognition initiatives.

Socially conscious perks

Experience the community-minded benefits our team members enjoy, including three paid days off every year to volunteer for causes you care about.

Work where you live

Have a thriving career in the place you call home, from the Island to the Interior. At First West we have the largest geographic reach of any credit union in British Columbia.

Award-winning certification programs

Our role-specific training provides you with the resources and learning opportunities you need to succeed in your role. We empower you to continuously develop new skills through in-house programs that are inclusive and accessible—leveraging supportive technology—or by providing funding for external learning experiences.

A thoughtful approach to learning

Learning is not a one-time event. It happens in the classroom, with peers and on the job. This is why we approach learning through the 70-20-10 model which emphasizes the combined importance of formal training (10%), social learning (20%) and experiential, on-the-job experiences (70%).

Equity, inclusion & diversity

A commitment to diversity, equity, inclusion and belonging (DEIB)

We believe in cultivating an environment in which every team member, member and community partner is valued for their uniqueness. We’ve challenged ourselves to move beyond aspiration towards genuine commitment by providing ongoing training for all team members, leaders and our board of directors. We’re also enabling a cross-functional workgroup and fostering affinity groups that bring together those wishing to effect change and elevate marginalized groups by removing barriers and better understanding their lived experiences.

“To be part of a team of high performers and be supported to make a positive impact makes me feel included here at First West. My belonging here is about what I give to projects, teams and our brand and the appreciation and learning I get in return.”
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Tracy Fortino, Director, Sustainment (ESG)